Privacy Policy

Privacy Policy

Introduction

Welcome to https://colorado-springs-self-esteem-therapy.denvermentalhealthcare.com (hereafter referred to as “Colorado Springs Self-Esteem Therapy,” “we,” or “us”). We are dedicated to maintaining a safe and secure online environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy details the information we collect from you, how we use it, and the steps we take to safeguard your data in compliance with international privacy laws, including PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our website (https://colorado-springs-self-esteem-therapy.denvermentalhealthcare.com), applications, services, and products offered by Colorado Springs Self-Esteem Therapy. Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when you:

  • Utilize our applications and services as an authorized user.
  • Visit any of our websites that reference this Privacy Statement.
  • Communicate with us via newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide personalized services. This includes:

  1. Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  3. Financial Information: Financial records and banking information, if you choose to make payments through our platform.
  4. Purchase Information: Details of products or services you have purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when you use our applications.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Your responses to surveys, feedback forms, or reviews that help us improve our services.
  8. Social Media Information: Data from social media platforms when you connect your accounts to our services.
  9. Product Information: Details about products you have viewed or purchased on our website.

We collect this data through various means, including direct user input, interactions with our services, and automated technologies like cookies and tracking pixels. Third-party sources may also provide us with personal data based on their privacy policies.

Cookies

Colorado Springs Self-Esteem Therapy uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as secure login and session management.
  • Preference: Cookies store settings and preferences to personalize your experience.
  • Analytics: They help us understand user behavior, track site usage, and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Implementing robust security measures is paramount to safeguarding your data. We employ encryption for data in transit and at rest, ensuring secure communication. Additionally, we engage reputable third-party processing partners who adhere to strict security standards to handle your data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in specific circumstances.
  • Restriction: Limit the processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing.

To exercise these rights or have any data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please reach out to us via email at contact@colorado-springs-self-esteem-therapy.denvermentalhealthcare.com or by writing to our registered address.